Privacy Policy
How HIRAYA Properties Ltd collects, uses and protects your information.
Last updated: [add launch date]
Who we are
This website is operated by HIRAYA Properties Ltd (“HIRAYA”, “we”, “us”). [Registered office address to be added.] You can contact us at hello@hirayaproperties.co.uk.
Information we collect
We collect information you give us directly, primarily through our contact and property consultation form: your name, email address, phone number, property location and details, and anything else you choose to tell us.
We also collect limited technical information automatically when you visit the site, such as pages viewed and general usage patterns, but only where you've consented to analytics cookies (see our Cookie Policy).
Contact forms
When you submit our property consultation form, we use the information you provide to respond to your enquiry and, if you choose to proceed, to discuss managing your property. [Confirm and describe the actual form-handling service once connected — e.g. Formspree, Resend, HubSpot — and update this section accordingly.]
Cookies
We use necessary cookies to run the site, and analytics cookies only with your consent. Full detail is in our Cookie Policy.
Analytics
Where enabled, we may use a privacy-conscious analytics tool (such as Google Analytics 4) to understand how the site is used. This only loads after you accept analytics cookies. [Confirm final analytics provider before launch.]
How we use your information
- To respond to enquiries submitted through our contact form
- To discuss and, where agreed, provide property management services
- To understand and improve how our website is used (analytics, with consent)
- To meet our legal and regulatory obligations
We do not sell your information, and we do not use it for purposes beyond what's described here without asking you first.
Data retention
We keep enquiry information for as long as reasonably necessary to respond to you and, where a working relationship begins, for as long as needed to provide our services and meet legal obligations. [Confirm specific retention periods before launch.]
Third-party services
We may use third-party services to operate this website — for example, a form-handling provider, hosting provider, or analytics tool. [List the specific providers once confirmed, along with links to their own privacy policies.]
Data security
We take reasonable technical and organisational steps to protect the information you share with us. No method of transmission or storage is completely secure, and we can't guarantee absolute security.
Your rights
Under UK data protection law, you have rights over your personal data, including the right to access, correct, delete, or restrict how we use it. To exercise any of these rights, contact us at hello@hirayaproperties.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) if you believe we've mishandled your data.
Contact
Questions about this policy can be sent to hello@hirayaproperties.co.uk.