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Short-term property management

Your property.
Our expertise.

HIRAYA manages the day-to-day operation of your short-term rental — guest communication, dynamic pricing, cleaning, maintenance and presentation — so you don't have to.

15%management commission — simple and transparent
Who we are

Property management, without the vague promises.

HIRAYA takes its name from a Filipino word associated with aspiration, imagination and the pursuit of what could be. That idea sits behind what we do: helping property owners see the potential in a property, and turning that potential into a professionally managed short-term stay.

We manage the operation. You keep the ownership. It's a straightforward division of labour, built for owners who want their property to generate opportunity rather than become another job.

The HIRAYA model

You own it. We run it.

You keep ownership and control of the property. HIRAYA manages the short-term rental operation on your behalf — from listing to guest to turnaround.

Owner

Keeps ownership, sets expectations, stays informed.

HIRAYA

Runs the day-to-day: pricing, guests, cleaning, maintenance.

Guest

Books, stays, and gets a well-presented property.

Listing setupProperty preparationPhotography StagingPricingGuest communication Booking managementCheck-in supportCleaning Linen coordinationMaintenance coordinationGuest issue resolution Ongoing property carePerformance monitoring
What we do

The parts of running a short-let we take off your hands.

01

Property onboarding

We assess the property and identify what it needs to become suitable and competitive for short-term accommodation.

02

Property staging

Furniture layout, styling, amenities and guest-focused presentation — prepared with the guest experience in mind.

03

Professional photography

Photography that shows the property at its best and makes a strong first impression across booking platforms.

04

Listing creation & optimisation

Listings created and optimised across the platforms that make sense for your property.

05

Dynamic pricing

Pricing adjusted for demand, seasonality, local events and market conditions — aiming to balance revenue with competitiveness.

06

Guest communication

Enquiries, booking communication, check-in information and ongoing guest support, handled on your behalf.

What you get

Everything managed. Nothing to worry about.

Guests

We handle enquiries and communication, start to finish.

Pricing

Dynamic pricing based on demand and market conditions.

Cleaning

Professional turnaround between every stay.

Maintenance

Issues coordinated quickly with trusted trades.

Presentation

Your property prepared to make a strong first impression.

Performance

We monitor the property and look for room to improve.

Pricing

Simple. Transparent. Performance-focused.

15%
Management commission
  • Interests aligned with yours — we do better when your property does better.
  • One straightforward figure, not a stack of hidden add-ons.
  • Scope agreed with you before onboarding — no surprises.

How it works

HIRAYA operates on a straightforward 15% management commission, keeping our interests aligned with yours.

The exact scope of services, platform fees, cleaning charges, maintenance costs and any other property-specific expenses are agreed before onboarding — the commission covers our management of the operation, not every cost of running the property.

Want the specifics for your property? That's exactly what a property consultation is for.
How it works

Four steps, start to finish.

01

Property consultation

We understand your property, your goals, and whether short-term management is the right fit.

02

Property preparation

We help prepare, stage and position your property for short-term accommodation.

03

HIRAYA takes over

We manage listings, pricing, guest communication, cleaning, maintenance and day-to-day operations.

04

You stay informed

You retain ownership while HIRAYA keeps you informed about the property's performance and condition.

Presentation

How HIRAYA improves a property's presentation

An example from a property we've worked on — drag to compare.

Kitchen before refurbishment — gutted units, bare walls, unfinished floor
Kitchen after refurbishment — fitted units, tiled splashback, finished floor
Before After

Drag the handle, or use the arrow keys once it's focused.

Guest experience

Amenities we help implement or coordinate

What's right for one property isn't right for another — amenities are selected based on the property, its target guests and its market.

Wi-Fi
Smart TV
Streaming
Coffee / tea station
Quality bedding
Towels
Hairdryer
Iron & board
Kitchen essentials
Cooking equipment
Toiletries
Welcome essentials
Self check-in
Workspace
Dining area
Blackout curtains
Travel cot, where appropriate
Parking information
Local recommendations
Why HIRAYA

Your property should generate opportunities — not another job.

Managing it yourselfHIRAYA managed
Guest enquiries Falls to you Handled by HIRAYA
Pricing Falls to you Handled by HIRAYA
Cleaning Falls to you Handled by HIRAYA
Maintenance Falls to you Handled by HIRAYA
Listing optimisation Falls to you Handled by HIRAYA
Guest issues Falls to you Handled by HIRAYA
Property presentation Falls to you Handled by HIRAYA
Time commitment Falls to you Handled by HIRAYA
Who it's for

Property owners, in all kinds of situations.

Every property is different. We assess each one individually rather than assuming a one-size-fits-all fit.

Existing short-term rental owners
Landlords considering short-term accommodation
Property investors
Owners with vacant properties
Owners who live away from their property
Busy professionals
Owners struggling with guest communication
Owners who want professional management
Questions

Frequently asked questions

What does HIRAYA manage?
The day-to-day operation of your short-term rental — listing setup, pricing, guest communication, cleaning coordination, maintenance coordination and ongoing property oversight. The exact scope is agreed with you before onboarding.
How much does HIRAYA charge?
A straightforward 15% management commission.
Is the 15% fee the only cost?
No. The 15% is our management commission. Platform fees, cleaning charges, maintenance costs and any other property-specific expenses are separate and agreed with you before onboarding.
Do I keep ownership of my property?
Yes. You retain full ownership and control. HIRAYA manages the operation on your behalf — we don't take any stake in the property itself.
Do I have to rent the property to HIRAYA?
No. HIRAYA manages the short-term letting operation for you; this isn't a lease or rent-to-HIRAYA arrangement.
Which booking platforms do you use?
We create and optimise listings across the platforms that make sense for your specific property — this is discussed and agreed as part of onboarding.
Get in touch

Request a property consultation

Tell us about your property and we'll get back to you to talk through the details — no obligation.

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